i notice water leaking…..?
Inform us immediately of any leaks by calling 0117 935 45 65.
Some things you can do to help the situation -
Leak through the ceiling, from the bathroom above - Stop using the bathroom. If the shower or bath have been used recently, then it’s likely the leak is coming from the drainage pipe, so don’t use them again.
The water may keep coming through the ceiling for an hour or so after your bath. Don’t switch on the ceiling light below the bathroom. Place buckets under the leaking area to try & catch the water.
Leak from a copper water pipe or tap - Turn off your water at the stop tap normally found under the kitchen sink or under the stairs. Then turn on the kitchen taps to drain the water from the pipes & the tank.
Leak from a washing machine - Switch the machine off. If the leak is coming from the water supply into the appliance then turn the red & blue plastic taps behind to the off position. Mop up the water with newspaper or towels.
Leak from the roof - Catch the water in a bucket. Use newspaper & towels to soak up the water.
Water coming in from the basement - Call Bristol Water on 0800 801 011
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